Safety

Your safety is our priority


All drivers are pre-screened and all rides are GPS tracked so we always know where both drivers and riders are while en-route.
Learn about the measures RideFlag has put in place to ensure the safety of both riders and drivers.



Documentation Verification

Documentation Verification

Every driver is required to provide us proof of a valid driver’s license, vehicle description and photo

Rating & Feedback

Rating & Feedback

Our robust rating system ensures only the best drivers stay on the platform and on the road. Both drivers and riders can choose who they want to ride with.

Cashless Transactions

Cashless Transactions

The entire experience is cashless and both drivers and riders know in
advance what the costs (if any) are.



Live Support

Live Support

Our support team is here to help you.
Talk or chat with a live support member 24/7 from your APP.

Zero-Tolerance Policy

Zero-Tolerance Policy

Riders can report suspicion of drugs or alcohol via email or by calling support in the app. RideFlag also does not support illegal taxi activity. Our system does not allow members to use RideFlag for profit.

Insurance

Insurance

Check with your insurance company if you have any questions about carpooling.



Click here for carpooling safety tips.